Free stealthy shipping WORLDWIDE on orders over £200!

Chosen Seeds UK Pay By Visa | Chosen Seeds UK | Weed Seeds Delivered To Your Door UK
Buy Cannabis Seeds Chosen Seeds Delivered To Your Door

SEARCH YOUR FAVOURITE SEED

Chosen Seeds > Frequently AskeD QUEstions

Is it safe to order from your website?

Yes. You are our number 1 priority. We will not share any of your information with anyone. We will take every measure to ensure your order reaches you, as you request it to.

We send every customer an image of their order prior to packing with tracking information (if relevant).

How can I place an order with you?

The easiest way is online, where an order number is issued and your payment method selected at checkout. You can if you wish relay your order to us by phone, email or post. This may take a bit longer, but the choice is yours.

What if I am confused or just need advice?

Please contact us. You will find us keen to help or advise you. Nothing will be considered stupid. We want your repeat custom. Please be aware that we only sell to genetic preservers and souvenir collectors and CANNOT discuss cultivation in any way. Please see our Contact Us Section.

How long does it take for an order to be processed?

99% of orders are processed in 1-2 working days.

Do I need to make an account to order?

Far from it – we respect our customers right to discretion and offer a guest checkout option. You will need to provide an email address however.

Do I get free seeds?

Yes Chosen Seeds love to include Freebies subject to the order size and availability.

What is your returns policy?

We only offer returns in the event of damaged or incorrect items. It is extremely unlikely that you will receive a damaged or incorrect item but if you do, please contact us within 7 days to get an approved return at which time you will be given the address to return to.

How do I contact you?

Please use support@chosenseeds.com or head to the contact us section where other choices are displayed.

What are your company’s bank details?

Please contact us for these. They are also sent to you by email, after selecting the pay by direct bank transfer at the checkout.

What are your Registered company details?

Chosen Seeds Limited
47 Butt Road
Colchester
Essex
CO3 3BZ
United Kingdom

Company Number: 10250068

Payments

What payment methods are available to me?

We accept the following forms of payment:

Direct bank transfer to our bank. Simple and usually free in the UK. Select direct bank transfer at checkout and receive further email information.

From outside the UK. Try transferwise.com they are usually cheaper than a bank transfer. Select direct bank transfer at checkout and receive further email information.

Credit & Debit Cards

Issued in Europe Only

Bitcoin and crypto currencies via GOURL at checkout.

Cash order by post. For cash orders by post, place the money in a secure envelope (NOTES ONLY, NO COINS), making sure it is correctly stamped and addressed. email us for the address and we will register it is coming. Obviously you should make sure this is a signed for delivery. We suggest hiding the money that is in the envelope maybe between some cardboard so no-one can see it. You must remember to put in your details and order number so we know who is sending it. It is crucial for the sender to use signed for post and use a return address. Unfortunately Chosen seeds can take no responsibility for any lost packages that don’t arrive. Only cash is accepted no money orders or cheques by mail.

Delivery

Do you deliver worldwide?

Chosen seeds will to ship to you, providing that when you place your order you are confirming that you have checked your local laws and you are happy to go ahead with the order. Chosen Seeds are not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of the contents is displayed. However if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.

What are my shipping options?

In the UK.

Chosen Seeds prefer to send your order by Royal Mail Signed For, to ensure arrival. This is free on orders over £100 otherwise £2.26. If you choose to instruct us not to send by Signed For this will be entirely at your own risk.

Within Europe.

Chosen Seeds prefer to send your order by Royal Mail International Tracked and signed, to ensure arrival. This is free on orders over £200 otherwise £10.00. If you choose to instruct us not to send by Tracked Signed For this will be entirely at your own risk.

To USA, Canada and Worldwide

Chosen Seeds insist that your orders are sent by Royal Mail International Tracked and Signed in Stealthy packaging to ensure arrival. This is free on orders over £200 otherwise £25.00. We can arrange just tracked and not signed for if you specifically request this, but this would be entirely at your own risk. If you wish your seeds to arrive in their original packaging and want to suggest another Stealthy method, please let us know your requirements. We are more than happy to accommodate you.

Do I have to pay any import tax in my country?

Customers are responsible for import duty/tax in their respective countries, where applicable. For more details on this please consult your local customs authority.

Will my package arrive in discreet packaging?

All orders arrive in a plain brown padded Jiffy envelope with only your name and address on them.

How do I check on the delivery status of my order?

Via the Royal Mail website tracking app. The information will be on your postage certificate which is sent to you by email when we confirm your order has been shipped.

Yes. You are our number 1 priority. We will not share any of your information with anyone. We will take every measure to ensure your order reaches you, as you request it to.

We send every customer an image of their order prior to packing with tracking information (if relevant).